Sales Policy

Effective Date: January 14, 2025

Cameranitto Sales Policy

This Sales Policy outlines the terms and conditions that govern your purchase of products from Cameranitto. By making a purchase, you agree to adhere to this policy, which complements our Terms and Conditions.

1. Ordering Process

  • Order Placement: You can place an order for products through our website, cameranitto.com. To place an order, you will need to add the desired items to your shopping cart and proceed to checkout.

  • Account Requirement (Optional): While you can checkout as a guest, creating an account can simplify future purchases and allow you to track your orders.

  • Order Review: Before finalizing your order, we encourage you to carefully review the items in your cart, including product descriptions, quantities, and prices.

  • Payment: At checkout, you will be directed to our secure payment processing portal where you can choose your preferred payment method and complete your transaction.

  • Order Confirmation: Upon successful completion of your order, you will receive an email confirmation containing your order details.

  • Order Acceptance: Please note that receiving an order confirmation email does not automatically mean your order has been accepted. We reserve the right to accept or decline any order for any reason, including but not limited to stock availability, pricing discrepancies, or suspicion of fraud.

  • Order Changes: Once an order is placed, it may not be possible to make changes. Please contact customer support as soon as possible if you need to make any changes.

2. Payment Methods

We strive to offer a variety of secure payment methods for your convenience, which may include:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)

  • PayPal

  • Other online payment gateways (as displayed on the checkout page)

  • Gift Cards (if applicable)

All payment transactions are processed securely through encrypted channels. We do not store your credit card information on our servers.

3. Pricing

  • Currency: All prices listed on our website are in U.S. Dollars (USD), unless stated otherwise.

  • Pricing Accuracy: We make every effort to maintain accurate pricing; however, in the event of a pricing error, we reserve the right to correct it and refuse to honor any sale made at the incorrect price.

  • Price Changes: Prices may change without notice due to market fluctuations, currency exchange rates, or other factors. The price displayed at the time of checkout is the final price you will be charged.

  • Sales Tax: Applicable sales tax will be added to your order based on your shipping address, as required by law.

4. Shipping and Delivery

  • Shipping Options: We offer several shipping options for your convenience, including standard shipping, expedited shipping, and international shipping. Shipping options and costs may vary based on your location and order size.

  • Shipping Costs: Shipping costs are calculated based on your chosen shipping method, delivery location, and the weight/size of your order. You can view shipping costs during the checkout process before finalizing your purchase.

  • Delivery Time: We aim to process and ship your order as quickly as possible. Delivery timeframes are estimated and may vary due to factors outside our control, such as shipping carrier delays or customs processing.

  • Shipping Address: You are responsible for providing an accurate and complete shipping address. We are not responsible for orders that are delayed or undeliverable due to incorrect addresses provided by the customer.

  • Order Tracking: Once your order has shipped, you will receive a tracking number to monitor your package’s progress.

  • International Shipping: For international orders, customers are responsible for any import duties, taxes, and custom fees. We have no control over these fees and recommend that you verify the fees with your local customs office before placing an order.

5. Returns and Refunds

  • Return Eligibility: We accept returns of unused, undamaged products in their original packaging, with all accessories included within a specified timeframe (e.g., 30 days) from the date of delivery. Some products (such as software, open box items, etc) may not be eligible for return. Please review product descriptions carefully.

  • Return Process: To initiate a return, you must contact our customer support team within the specified return timeframe to obtain a Return Merchandise Authorization (RMA) number. Products returned without an RMA number may be refused. Please ensure you include your order number and reason for return.

  • Return Shipping: Return shipping costs are typically the responsibility of the customer, unless the return is due to an error on our part (such as shipping the wrong product or a damaged product). We recommend using a trackable shipping method and purchasing shipping insurance. We are not responsible for lost or damaged return packages.

  • Inspection and Refunds: Once we receive your returned product, we will inspect it to ensure it meets our return eligibility criteria. If the return is approved, we will process your refund.

  • Refund Options: Refunds are typically issued to the original payment method used for the purchase. Processing time for refunds may vary depending on your payment provider.

  • Non-Returnable Items: Certain items, such as gift cards or final sale items, are not eligible for return or refund.

  • Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately. We will provide instructions for returning the item and will either replace it or issue a full refund.

6. Warranty

  • Warranty Information: Warranty coverage for products is as provided by the manufacturer. We offer a limited warranty on specific products. Please refer to the product description or included warranty information for details.

  • Warranty Claims: To make a warranty claim, contact our customer support team with your proof of purchase and details regarding the warranty issue. We will assist in the claim process in accordance with manufacturer warranty policies.

7. Customer Support

For assistance with orders, returns, warranty issues, or other questions, please contact our customer support team:

Cameranitto
2145 Jones Ave
Wantagh, New York, United States
Phone: (516) 679-2392
Email: info@cameranitto.com
Website: cameranitto.com